Selling Policy
Selling Policy
- Selling Policy
- Payment
- Payment methods
- Billing
- Shipping
- Shipping Fee
- Money-Back Policy
- Unsuccessful delivery
- Product of out stock
- Order Cancelling
- Selling Policy The customer should consider that these Selling Policies may change over time. Before buying, we suggest you check out this page for any modifications.
- Payment All the prices in this store are only for Italy and include VAT and packages
- Payment methods Accepted Payment Methods:
- Cash On Delivery
- Bank Transfer
- Pay Pal
- By "Cash On Delivery" we mean giving cash directly to the courier when the package is delivered. If you choose this payment method, please be sure to have the exact amount of money, because the courier may not be able to give you the change. Cheques are not allowed as well. In case you pay Cash on Delivery, we will charge you € 3,00 more (VAT included).
- If you pay by bank transfer, we will ship your package only after the transfer has been successfully completed. When filling in the "motivation" of the bank transfer, please report the following data: order number, firstname and lastname of the buyer.
Please, use the following coordinates for the bank transfer:
Azienda Olivicola Maria Cristina Bisceglia
V.le XXIV Maggio n. 1
71100 Foggia Italy
Tel 0881.568067 fax 0881 567476
e-mail info@oliodelgargano.it
Banca Credem
71100 Foggia
IBAN: IT71 X030 3215 7000 1000 0000 700
The average time for the bank transfer to be completed is no less than 3/5 working days. So, if we don't receive the money in 8/10 days, we will automatically cancel your order. - Billing If you need an invoice for you purchase, you must send us precisely your Company ID at this address: info@oliodelgargano.it.
- Shipping Azienda M. Cristina Bisceglia will ship the package at the address you provided when submitting the order. The delivery time may change significantly, depending on your region/state (usually from 2 to 15 days, except for any hitches or delivery problems).
- Shipping Fee The shipping cost is calculated as follows:
- Money-Back Policy According to the laws in force (Dlgs 06/09/05 n. 206), the customer can give up the purchase in 10 days, after the package is delivered. In such case, the customer must return the package back, by means of a letter sent by recorded delivery with acknowledgement of receipt, to the following address: Azienda olivicola Maria Cristina Bisceglia viale XXIV Maggio n. 1 71100 Foggia .
- Unsuccessful delivery If the courier cannot deliver the package and the customer does not provide a valid motivation for that, then you will be charged for the return of the package.
- Product of out stock In case your purchased products are our of stock, we will contact you by email of by phone, in order to figure out how to proceed (full reimbursement or temporary suspension).
- Order Cancelling The customer can cancel an order by calling us at out phone number or by simply sending us a communication at info@oliodelgargano.it.
6 bottles box: € 12,00
12 bottles box: € 14,00
Box with 1 up to 6 5lt cans: € 9,00
You can see the calculated shipping fee before you submit your order.
Azienda Maria Cristina Bisceglia ships all over Italy using services by the following couriers::
- Poste italiane spa
- Manocchio Trasporti
Anyway, we strongly advise you to contact us by phone. The products must be returned unspoiled, closed in the original package. The customer must also take care of providing another external package to protect the products. The returned package must be shipped to the following address: Azienda Olivicola M.Cristina Bisceglia C.da Giorgio 71030 Mattinata. Please, consider that any received package not meeting any of the above criteria will not be reimbursed. You can be reimbursed in three ways:
1) by gift token, to be used exclusively in one year after it release;
2) by exchanging with other products
3) money back, providing the bank account coordinates.
You will get reimbursed of the price of the order plus the the shipping fee, in 30 days after you package has been returned to us. The customer is only in charge of paying for the return shipment.
